When you search for comfort, you always search for options through which you can get the same. So if you have got the bookings done in South African airlines, then one question that can fetch you more comfort is “How do I upgrade my ticket at South African Airways?” or there can be added questions like “Best time to upgrade flight seats”, “South African Airways seat upgrade”. So the answer to the same is YES, you can get an upgrade for your flight tickets. For that, you just need to keep reading ahead.

How do I get an upgrade on my flight? (process):

To start your process, you need to know what are the steps that will initiate the upgrade process. So here are the steps that will let you get an upgrade.

  • is the URL for the official website that will navigate you to the first page of the official website.
  • When the first page opens, click on “MANAGE YOUR BOOKING” and wait for a few seconds till the time the drop-down menu appears.
  • Remember that these steps are the answer to all your questions, like “Can I upgrade my flight after booking?” Or “Can you upgrade to business class for free?”

After you have successfully given all the details, you will get access to the travel itinerary, and below that will be the upgrade option. In case you get stuck in the process, you can call the South African airways customer service team on the following numbers:

South Africa: +27 11 978 1111

United States: 1-870-617-8342

Canada: 1-902-612-2438

United Kingdom: +44 122 401 5059


Can I get a refund from South African Airways?

Yes, you can get a refund for your flight ticket f you have booked the same via the official website. Also, the booked ticket needs to have “refundable” printed on it. It is only then that you will get a refund.

Can I cancel my flight and get a full refund?

To get a full refund, you need travel insurance that also covers your cancellation penalty. Or else you need to get the flight tickets cancelled within the first 24 hours of getting the bookings done.

How much does it cost to cancel a flight in South Africa?

The cost of cancellation depends on the time gap between booking of the flight tickets and getting the flight cancellation process initiated. The longer the duration, the more the cancellation charges.

How much is the penalty for Cancelling a flight?

To cancel a flight, the penalty depends on the class in which you had booked the flight tickets. Also, how long has it been since you had booked the flight tickets, and when are you cancelling the same.

How do I make a refund request for my refundable ticket?

To get the flight ticket booking money for South African airways refunded, you will have to refer to the official website of the aviation company. Once that’s done, you will get the money back if you are eligible for the same.


So, you have all the clarity of what are the ways in which you can upgrade the flight ticket. It is important that you get the process correctly. Only then you will get the upgrade.

In case you have any trouble in understanding the same, you can call the customer service team of South African Airways and the number for the same re given above.

For more information read our another blogs –

How can I change my flight ticket date at South African Airways?

How do I cancel and refund at Philippine airlines?

Ethiopian airlines change flight policy

How can I change my flight ticket date at Cebu pacific airlines?

How can I change my flight ticket date at Royal Jordanian Airlines?


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